Articles

 Adding domain to an existing account

  Steps to take in order to add a domain to an existing hosting account: 1) IF A NEW...

 Do you allow FTP and Secure FTP access to your servers?

Yes, we provide FTP and Secure FTP, however to use Secure FTP you must have Shell access...

 Does Zoidial Hosting allow SSH/Telnet and shell access to their servers?

Yes, however you have to sign up for this option. we allow SSH access to our servers, and telnet...

 Help! I can't connect to FTP!

Make sure you are connecting to ftp.yourdomain.com or www.yourdomain.com and not an IP address or...

 How can I install web applications on my domain?

You can install web applications from the "Install Applications" custom button from within the...

 How can I log into the webserver via ssh?

  If your account has SSH access, you can log in using your domain name (hosted on the...

 How do I connect to mysql - What hostname do I use?

Mysql is situated on the webhosting server itself, so you can use 'localhost' as the mysql...

 I would like an SSL Certificate for either my personal page or ecommerce applications, do you provide such things?

Zoidial Incorporated has shared SSL Certificates available for everyone hosted with us, however...

 My Domain has expired and/or is in pending delete!

You need to renew this domain with the registrar. If Zoidial has purchased this domain for you...

 My question is not answered here or in the Flash tutorials, where do I go for help?

If you can't find help on this page or with the flash tutorials for the Plesk hosting...

 What address do I use for FTP or connecting to the Shell?

You can use your domain name as the account, ie. www.yourdomain.com or ftp.yourdomain.com. Since...

 What control panel do you use?

Zoidial uses Parallels Plesk control panel on its servers.  We picked Plesk since it is very...

 What sort of webhosting server software are you using?

Most of our hosting is done on Apache 2.x servers, although we have a few Apache 2.2 systems, and...

 What version of MySQL do you have running, and do you support other databases?

Our main system uses MySQL 5 (a 5.0.x variant), and we have separate mysql servers that have...

 What version of PHP Do you offer?

Our servers include PHP 5 as default.  We have php 4 available as CGI (php-cgi) that can be...

 What web applications can I install on my account?

  You can install any application you would like, since it's you're account!  We do...